‌To Our Valued Customers and Partners‌

In observance of the upcoming International Labor Day holiday, Tianjin Ruiyuan Electric Material Co., Ltd. will be closed from ‌May 1st (Thursday) to May 5th (Monday), 2025‌. Normal business operations will resume on ‌Tuesday, May 6th, 2025‌.

‌Holiday Arrangements:‌

‌Order Processing:‌

Last order acceptance: ‌April 30th, 3:00 PM (Beijing Time)‌

Orders placed after this time will be processed sequentially starting May 6th

Urgent orders must be confirmed by April 30th, 5:00 PM

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‌Shipping & Logistics:‌

Final pre-holiday shipments: April 30th, 12:00 PM

All logistics services will be suspended during the holiday period

Regular shipping schedules will resume on May 6th

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‌Customer Support:‌

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Regular support channels will be unavailable during the holiday

Emergency technical support available via:

Email: James@rvyuan.com

Hotline: +86-15802295822

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‌Payment & Documentation:‌

Financial transactions will be processed after May 6th

All documentation requests received after April 28th will be processed post-holiday

‌Holiday Wishes:‌
As we celebrate this important holiday, we extend our warmest wishes to you and your team. May this Labor Day bring you well-deserved rest, joyful moments with loved ones, and renewed energy for the coming months. We sincerely appreciate your continued trust and partnership, and look forward to serving you with even greater dedication when we return.

‌Recommendations:‌
To ensure uninterrupted operations, we kindly suggest:

Placing advance orders before April 30th

Scheduling urgent deliveries prior to April 30th

Confirming all pending quotations by April 30th

For any urgent matters during the holiday, please contact our emergency support team. We appreciate your understanding and wish you a safe and enjoyable holiday season.

‌Best Regards,‌
‌Tianjin Ruiyuan Electric Material Co., Ltd.‌
‌Customer Service Department